Effective Date: 1/1/2023

Thank you for visiting Resolvium Divorce Mediation. We understand the importance of protecting your personal information and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.

Improve, personalize, and expand our website.

Understand and analyze how you use our website.

Develop new products, services, features, and functionality.

Communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

Send you emails.

Send you text msgs.

Find and prevent fraud.

Children’s Information:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Resolvium does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Additional Use of Personal Information:

We use the information you provide to us for the following purposes:

Facilitating and managing your mediation process.

Communicating with you regarding appointments, sessions, and related matters.

Providing updates, information, and support related to our services.

Complying with legal obligations and regulations.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We employ industry-standard security practices, including physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the information is no longer needed, we securely dispose of it.

Sharing of Personal Information:

We do not sell, rent, or share your personal information with third parties without your consent, except as required to deliver our services or as permitted or required by law.

Third-Party Websites:

Our website may contain links to third-party websites or services. Please note that we have no control over the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights:

You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.

GDPR Data Protection Rights:

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

CCPA Privacy Rights (Do Not Sell My Personal Information):

Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Updates to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy whenever you visit our website to stay informed about our data practices.

Contact Us:

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:

[email protected]

We appreciate your trust in Resolvium Divorce Mediation and are committed to protecting your privacy.